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A systematic review on corporate social responsibility in the gambling industry

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View Abstract View Snapshot Back to Search Results

snapshot summaries


Author(s): Tetrevova, Libena

Journal: International Gambling Studies

Year Published: 2023

Date Added: May 26, 2023

Corporate social responsibility (CSR) is the way that organizations embed social, environmental, and economic concerns into what they do. Gambling operators use CSR to get positive publicity and defend their existence. This systematic review examined the current state of knowledge on the socially responsible behaviour of gambling operators. A total of 53 articles were included. Articles had to be published in English in a peer-reviewed journal. More than half (53%) of the articles used quantitative methods. Most articles focused on the issue of CSR from the point of view of gambling companies (58%). The authors identified four main research topics: (1) effects of CSR; (2) CSR reporting; (3) CSR implementation; and (4) responsible gambling. The focus of the articles shifted between 2001 and 2019. Between 2001 and 2015, articles mostly focused on the effects of CSR. Between 2019 and 2021, CSR reporting and responsible gambling started to become important topics.


Citation: Tetrevova, L. (2023). Corporate social responsibility in the gambling industry: A systematic review and conceptual framework. International Gambling Studies. Advance online publication. https://doi.org/10.1080/14459795.2023.2176529

Article DOI: https://doi.org/10.1080/14459795.2023.2176529

Keywords: Corporate Social Responsibility (CSR) ; responsible gambling

Topics: Gambling Resources ; Information for Operators

Conceptual Framework Factors:   Environment - Culture of Social Responsibility ; Exposure - Marketing and Messaging ; Environment - Responsible Gambling ; Gambling Environment ; Gambling Exposure

Study Design: Systematic Review

Study Funding:

No funding sources were declared.

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    • Join Us
  • Services
    • Funding Opportunities
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    • Prevention and Education Review: Gambling-Related Harm
    • Research to Inform Action Evidence Hub
    • Safer Gambling Evaluation Evidence Hub
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    • National Strategy to Reduce Gambling Harms in Great Britain
    • Academic Forum for the Study of Gambling (AFSG)
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