How banks can spot gambling harms and offer support

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Commentaries

Author(s): Clifton, Leia

Publisher: Money and Mental Health Policy Institute

Year Published: 2025

Date Added: May 30, 2025

Resource Type: Blog

This blog post by the Money and Mental Health Policy Institute in the United Kingdom lists five warning signs of gambling harm that banks can look out for and act to provide people with non-judgemental support. These are:

Proportion of income or disposable income spent on gambling
Number of gambling deposits or transactions
Gambling across multiple operators
Patterns of when someone gambles
Change in how or how much is being spent on gambling

Suggested ways of providing support are:

Proactively offering people a suite of bank gambling support tools
Proactive and non-judgmental direct communication with people
Contacting services (e.g., gambling support services and debt advice), with the person in need of support present

Citation: Clifton, Leia. (2025, May 21). How banks can spot gambling harms and offer support. Money and Mental Health Policy Institute. https://www.moneyandmentalhealth.org/how-banks-can-spot-gambling-harms-and-offer-support/?mc_cid=f711386560&mc_eid=aa997dbce5

Keywords: financial institutions ; gambling behaviours ; gambling harm ; income ; interventions ; self help tools ; treatment referral

Topics: Gambling Resources ; Information for Operators ; Information for Treatment Providers

Conceptual Framework Factors: Resources - Harm Reduction, Prevention, and Protection ; Social - Social Demographics ; Gambling Resources ; Resources - Interventions

Geographic Coverage: United Kingdom

Source Type: Not-for-Profit