To make good decisions, people must distinguish between useful and irrelevant information. When buying scratch cards, many people mistakenly believe that they have a greater chance of winning if there are more unclaimed prizes. The researchers tested if participants were still biased by the number of unclaimed prizes when they gave them useful information about their chances of winning (i.e., payback percentage). When the useful information was given as a number, participants based their decisions on the number of unclaimed prizes. However, when the useful information was given graphically as a star rating, participants used it to make better decisions.