Reports
Author(s): Fogarty, Marisa ; Taylor-Rodgers, Eleanor
Publisher: Australian Capital Territory Gambling and Racing Commission
Year Published: 2016
Date Added: August 03, 2016
Resource Type: Research report
The key objective of this research was to explore the self-exclusion process from the perspectives of key stakeholders to gain a better understanding of the process in the ACT. More specifically, the research sought to:1. provide a deeper understanding about the process and practice of self-exclusion (from contemplation, enrolment, to self-exclusion and post exclusion);2. identify strengths and limitations of the self-exclusion process for all stakeholders in the ACT; and3. propose strategies to improve the process and experience of self-exclusion for all stakeholders.