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Understanding the self-exclusion process in the ACT

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Reports


Author(s): Fogarty, Marisa ; Taylor-Rodgers, Eleanor

Publisher: Australian Capital Territory Gambling and Racing Commission

Year Published: 2016

Date Added: August 03, 2016

Resource Type: Research report

The key objective of this research was to explore the self-exclusion process from the perspectives of key stakeholders to gain a better understanding of the process in the ACT. More specifically, the research sought to:1. provide a deeper understanding about the process and practice of self-exclusion (from contemplation, enrolment, to self-exclusion and post exclusion);2. identify strengths and limitations of the self-exclusion process for all stakeholders in the ACT; and3. propose strategies to improve the process and experience of self-exclusion for all stakeholders.


Keywords: gambling ; self-exclusion

Topics: Information for Operators

Conceptual Framework Factors:   Environment - Responsible Gambling

Geographic Coverage: Australia ; Australia, Victoria

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