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An informative display with pop-up messages can help EGM players keep track of their gambling

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View Abstract View Snapshot Back to Search Results

snapshot summaries


Author(s): Byrne, Christopher A. ; Russell, Alex M. T.

Journal: Journal of Gambling Studies

Year Published: 2020

Date Added: November 23, 2019

Electronic gaming machines (EGMs) do not display enough information for people to use as cues to track their gambling session. This study tested the effects of an informative display that provided more detailed information and pop-up messages. With the informative display, there was the choice to keep winnings, instead of using them as available credits. The results showed that an informative display had multiple benefits over a standard display. Participants kept track of the number of spins they played more frequently. They were more accurate in how much money and time they had spent. They were also more likely to use the additional information as cues to quit and were less likely to spend their winnings. The pop-up messages also helped participants estimate how much they had spent. Participants rated the game as most enjoyable when the pop-up messages were paired with the informative display, and least enjoyable when the pop-up messages were paired with the standard display.


Citation: Byrne, C. A., & Russell, A. M. T. (2020). Making EGMs accountable: Can an informative and dynamic interface help players self‑regulate? Journal of Gambling Studies, 36(4), 1229-1251. https://doi.org/10.1007/s10899-019-09889-2

Article DOI: https://doi.org/10.1007/s10899-019-09889-2

Keywords: cues ; Electronic Gambling Machines (EGMs) ; gambling ; pop-up messages

Topics: Game Types ; Information for Operators ; Slots and VLTs

Conceptual Framework Factors:   Environment - Responsible Gambling ; Psychological Factors ; Gambling Environment

Study Design: Experimental: RCT (randomized controlled trial)

Geographic Coverage: Australia

Study Population: Adults ranging in age from 18 to 80 years old

Sampling Procedure: Participants were recruited through social media using a combination of convenience sampling and paid advertising.

Study Funding:

No source of funding was declared for this study.

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  • About Us
    • What We Do
    • Team
    • Board of Directors
    • Join Us
  • Services
    • Funding Opportunities
    • Applied Research
    • Knowledge Products 
    • Knowledge Management
    • Stakeholder Engagement
    • Impact Evaluation
    • Project Consulting
  • Resources
    • Conceptual Framework of Harmful Gambling
    • Data Repository
    • Evidence Centre
    • Gambling from a Public Health Perspective
    • Prevention and Education Review: Gambling-Related Harm
    • Research to Inform Action Evidence Hub
    • Safer Gambling Evaluation Evidence Hub
    • Resources for Safer Gambling During COVID-19
  • Partners
    • National Strategy to Reduce Gambling Harms in Great Britain
    • Academic Forum for the Study of Gambling (AFSG)
  • Contact
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