Casino employees receive responsible gambling training, which teaches them how to recognize and respond to at-risk or distressed players. This training is a prevention initiative that aims to reduce problematic gambling through early intervention by front line employees. However, research that evaluates the impact of such training programs has been limited in Canada. This study aimed to evaluate employees’ attitudes about and experiences with the responsible gambling training that they had taken in the past. Specifically, this study examined what employees thought about responsible gambling training, and their experiences with recognizing and responding to signs of problem gambling in players. Managers usually undergo more training than other employees. Thus, this study examined any differences in attitudes and experiences between managers and other employees.
