Evolving expectations: Embedding enforceable player protection into policy and practice

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Reports

Author(s): Responsible Gambling Council

Year Published: 2026

Date Added: August 12, 2026

Resource Type: Summary report

This slide deck summarizes safer gambling consumer protections that are starting to be enforced in the gambling industry. International examples are drawn from the United Kingdom, Norway, Sweden, and Australia. The examples relate to four areas of consumer protection:

Age-specific requirements (online slots stake limits, age-tiered monthly loss limits)
Financial and credit limitations (restricting financial incentives, prohibiting use of credit, operator contribution to research, prevention, and treatment)
Identified gambling and limit setting
Operator training requirements (relating to product development, marketing, game monitoring, customer service)

Citation: Responsible Gambling Council. (2026). Evolving expectations: Embedding enforceable player protection into policy and practice. Available from: https://responsiblegambling.org/wp-content/uploads/Sector-Signals-Report-1-Evolving-Expectations.pdf

Keywords: betting inducements ; casino staff training ; credit cards ; credit restrictions ; debt ; employee training ; gambling policy ; incentives ; limit setting ; player identification

Topics: Information for Operators

Conceptual Framework Factors: Environment - Responsible Gambling ; Gambling Environment ; Environment - Public Policy

Source Type: Not-for-Profit