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Exploring how players could use their online gambling data to gamble responsibly

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View Open Access Article View Snapshot Back to Search Results

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Author(s): Drosatos, George ; Arden-Close, Emily ; Bolat, Elvira ; Ali, Raian

Journal: Journal of Gambling Issues

Year Published: 2020

Date Added: July 31, 2020

The researchers investigated types of limits, strategies, and data that could be used to encourage people to gamble responsibly. The researchers interviewed experts and people in treatment for gambling disorder (GD). The experts suggested that players set money, time, and access limits to control their gambling. People with GD agreed that limits were a good idea. The experts identified seven strategies to consider when designing online interventions. People with GD had mixed feelings about these strategies. Both experts and people with GD thought that gambling data and other data sources could be helpful in encouraging players to stay in control. Some people with GD thought that collecting data through personal digital devices was too intrusive.


Citation: Drosatos, G., Arden-Close, E., Bolat, E., & Ali, R. (2020). Gambling data and modalities of interaction for responsible online gambling: A qualitative study. Journal of Gambling Issues, 44, 136-169. https://doi.org/10.4309/jgi.2020.44.8

Article DOI: https://doi.org/10.4309/jgi.2020.44.8

Keywords: data analytics ; limit setting ; online gambling ; problem gambling

Topics: Information for Operators ; Online Gambling

Conceptual Framework Factors:   Exposure - Gambling Setting ; Types - Structural Characteristics ; Environment - Responsible Gambling ; Exposure - Accessibility ; Gambling Environment

Study Design: Qualitative: Content Analysis

Geographic Coverage: United Kingdom

Study Population: Experts in addiction, persuasive technology, and the gambling industry (n= 13), as well as people who gamble online (n = 6).

Sampling Procedure: Targeted sampling of experts who included academic researchers, the CEO of an addiction rehabilitation charity, directors of responsible gambling units from three gambling companies in Europe (n = 13) Convenience sampling and snowball sampling: gamblers were recruited via a call on social media that was shared by organizations working on gambling awareness and responsible gambling. The researchers also asked gamblers to encourage other gamblers to take part in the study (n = 6).

Study Funding:

This study was funded by GambleAware (UK) through the EROGamb 1.0 project and the International Center for Responsible Gaming (US) through the GamInnovate project.

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