During the initial COVID-19 lockdown in Italy, all gambling venues closed. How did this reduced access to gambling affect gambling harms? This study interviewed 135 adults in Italy who were receiving treatment for gambling disorder. The participants reported on their living conditions, emotional state, and gambling behaviour, symptoms, and cravings before and during lockdown. Overall, participants showed less gambling behaviour, fewer gambling disorder symptoms, and lower cravings during lockdown. Many felt the restricted access to gambling during lockdown helped improve their quality of life.