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Responsible gambling information on official state lottery websites in the U.S.

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View Abstract View Snapshot Back to Search Results

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Author(s): van der Maas, Mark ; Nower, Lia ; Saniewski, Kyra

Journal: International Gambling Studies

Year Published: 2021

Date Added: October 06, 2021

Lotteries are the most popular and widely available form of gambling. But not much is known about the communication of responsible gambling (RG) strategies and tools on the websites of lottery operators. In this study, the researchers examined the official websites of 46 state-run lottery operators in the US. They did so to identify if the websites provided information on the five RG strategies identified in the literature. The majority of sites provided information on at least one RG strategy. Advice about setting limits on gambling and providing information on gambling helplines were the most common RG strategies. Only a few sites provided information on self-exclusion or provided tools to help players set limits on their gambling. Lottery websites that reported having RG certification communicated an average of 2.95 RG strategies compared to just 1 for sites that did not. The results of the study suggest that improvements are needed by lottery operators to communicate RG strategies on their websites.


Citation: van der Maas, M., Nower, L., & Saniewski, K. (2021). Responsible gambling strategy information available on public-facing state lottery websites in the US. International Gambling Studies. Advance online publication. https://doi.org/10.1080/14459795.2021.1946125

Article DOI: https://doi.org/10.1080/14459795.2021.1946125

Keywords: gambling industry ; Internet ; lotteries ; online lotteries ; public health ; responsible gambling ; responsible gambling resources

Topics: Gambling Resources ; Information for Operators ; Lottery ; Online Gambling ; Public Health

Conceptual Framework Factors:   Gambling Types ; Environment - Responsible Gambling ; Resources - Harm Reduction, Prevention, and Protection ; Gambling Environment

Study Design: Qualitative: Content Analysis

Geographic Coverage: United States of America

Study Population: N = 46 state lottery websites in the U.S.

Sampling Procedure: The researchers identified official state lottery websites for each state in the U.S. with a formal lottery scheme. Responsible gambling Information from each website was collected from November 2019 to March 2020.

Study Funding:

This study was funded by the School of Social Work at Rutgers University.

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