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Bet Regret: Summary of key learnings and insights from a four-year marketing strategy

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Reports


Author(s): Ipsos UK

Publisher: Ipsos

Year Published: 2024

Date Added: October 09, 2024

Resource Type: Evaluation

This is an evaluation of the four year Bet Regret safer gambling campaign in Great Britain. The campaign initially targeted men aged 18 to 34, who largely gamble on sports. Insights were drawn from qualitative and quantitative research conducted during campaign development, implementation, and evaluation. The aim was to increase evidence and understanding about effective behaviour change related to encouraging safer gambling and reducing gambling harm. The report includes an extensive list of key findings, an overview of the campaign with key challenges, strategic and creative development, evaluation and impact, and considerations for future safer gambling campaigns.

Recommendations include:

  • Engage people with experience recovering from gambling harms while developing the campaign.
  • Set objectives that are clear and measurable, and based on logic models and/or theories of change.
  • Pay attention to aspects that can be used to encourage behaviour change beyond communications, to leverage communications activities (e.g., policy change, social influences).
  • Work collaboratively with agencies and internal stakeholders.
  • Identify primary and secondary target audiences that are defined by more than just basic demographic differences.
  • Avoid stigmatising language to prevent the continuation of this messaging and marginalizing certain audiences.
  • Avoid using gambling industry terms and imagery to prevent triggering people who are experiencing gambling harm.
  • Schedule campaign activities for times when there are increased opportunities to gamble (e.g., major sports tournaments).
  • Ensure an evaluation of the entire campaign process is organized from the beginning.


Citation: Ipsos U.K. (2024). Bet Regret: Summary of key learnings and insights from a four-year marketing strategy. London, UK. Prepared for GambleAware. Available from: https://www.gambleaware.org/sites/default/files/2024-09/GambleAware%20Bet%20Regret%20Synthesis%20Report.pdf

Keywords: evaluation ; gambling harm ; marketing ; regret ; safer gambling ; sports ; sports betting ; young men

Topics: Gambling Exposure ; Information for Operators ; Sports Betting

Conceptual Framework Factors:   Gambling Types ; Exposure - Marketing and Messaging ; Environment - Responsible Gambling ; Resources - Harm Reduction, Prevention, and Protection ; Gambling Environment ; Gambling Exposure ; Gambling Resources

Geographic Coverage: United Kingdom

Source: GambleAware

Source Type: Other

Related Resources:
  • Avoiding Bet Regret: An overview of the campaign to date
  • Synthesis report: The use of the research in the Bet Regret campaign

Study Funding:

This report was commissioned by GambleAware.

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  • About Us
    • What We Do
    • Team
    • Our Philosophy
    • Board of Directors
    • Join Us
  • Services
    • Funding Opportunities
    • Applied Research
    • Knowledge Products 
    • Knowledge Management
    • Stakeholder Engagement
    • Impact Evaluation
    • Project Consulting
  • Resources
    • Conceptual Framework of Harmful Gambling
    • Data Repository
    • Evidence Centre
    • Gambling from a Public Health Perspective
    • Prevention and Education Review: Gambling-Related Harm
    • Research to Inform Action Evidence Hub
    • Safer Gambling Evaluation Evidence Hub
    • Resources for Safer Gambling During COVID-19
  • Partners
    • Network to Reduce Gambling Harms
    • Academic Forum for the Study of Gambling (AFSG)
    • National Strategy to Reduce Gambling Harms in Great Britain
  • Contact
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    • Helplines