Industry-Based Harm Minimisation

• Applying behavioural insights to design better safer gambling tools (GambleAware research report, 2021)
• User comments on the accuracy of Playscan's risk assessment tool (Greo Research Snapshot, 2021)
• Evaluation of GamTest for use with people with low-risk gambling (Greo Research Snapshot, 2021)
• Customers' experiences with the PlayMyWay system (Greo Research Snapshot, 2021)
• Non-problem gamblers’ experience with responsible gambling tools online (Greo Research Snapshot, 2019)
• Can behavioural insights be used to reduce risky play in online environments (GambleAware research report, 2018)
• Review of Internet gambling research that uses behavioural tracking to explore gambling behaviour (Greo Knowledge Snapshot, 2017)
• Use of data analytics for responsible gambling regulatory directives (Ontario Problem Gambling Research Centre research report, 2015)

For more resources on this topic, see Greo's Evidence Centre

• Evaluating the impact of the “when the fun stops, stop” message on online gambling behaviour (Greo Research Snapshot, 2022)
• Analysis of a responsible gambling campaign in the UK (Greo Research Snapshot, 2021)
• Responsible gambling information on official state lottery websites in the U.S. (Greo Research Snapshot, 2021)
• The impact of informative and self-appraisal pop-up messages on Internet gambling (Greo Research Snapshot, 2021)
• Pop-up messages reduce gambling behaviours and gambling-related thoughts (Greo Knowledge Snapshot, 2021)
• Current warning messages on scratch lottery tickets are not effective (Greo Research Snapshot, 2021)
• Messages about deposit limits can help encourage some people to start using deposit-limiting tools (Greo Research Snapshot, 2021)
• The phrasing of gambling payout messages affects how well people understand them (Greo Research Snapshot, 2020)
• Responsible gambling programs may be more useful if designed for specific types of people who gamble (Greo Research Snapshot, 2020)
• Personalized messages about gambling can reduce problem gambling behaviours (Greo Research Snapshot, 2020)
• Different framing of gambling risk information influences people’s understanding of their chances of winning (Greo Research Snapshot, 2020)
• Loyalty programs in the gambling industry (Full Report, Greo Research Snapshot, 2018)
• How to customize responsible gambling messages to specific groups of gamblers (Greo Research Snapshot, 2018)
• Responsible Gambling: Collaborative Innovation Identifying good practice and inspiring change (GambleAware research report, 2017)
• Responsible gambling messages may increase stigma towards problem gamblers (Greo Research Snapshot, 2017)

For more resources on this topic, see Greo's Evidence Centre

• Patterns of self-exclusion among people who play Daily Fantasy Sports (Greo Research Snapshot, 2022)
• Co-designing a website for self-exclusion from multiple gambling venues (Greo Research Snapshot, 2022)
• Voluntary self-exclusion is not a reliable way to measure problem gambling (Greo Research Snapshot, 2021)
• Exploring people's experiences at the end of their self-exclusion period (Greo Research Snapshot, 2021)
• Evaluating an online self-management program for people who are enrolled in voluntary self-exclusion (Greo Research Snapshot, 2021)
• Exploring the usefulness of a video tutorial for people who start gambling again after self-excluding (Greo Research Snapshot, 2021)
• Understanding why people continue to gamble while self-excluded in Sweden (Greo Research Snapshot, 2020)
• Phase 1 Evaluation of the Multi-Operator Self-Exclusion Schemes in Great Britain (Greo Report Snapshot, 2020)
• Characteristics of people who enroll in Sweden’s national self-exclusion program (Greo Research Snapshot, 2020)
• Evaluating a multi-site exclusion system and responses of gambling venues to problem gambling (Greo Research Snapshot, 2020)
• Who uses self-exclusion to control problem gambling? (Greo Knowledge Snapshot, 2018)
• Changes in gambling behaviour and mental health after enrolling in land-based self-exclusion (Greo Knowledge Snapshot, 2018)
• Review of electronic gaming machine pre-commitment features: Self-exclusion (Australian Gambling Research Centre report, 2016)
• Self-exclusion as a gambling harm minimisation measure in Great Britain (Responsible Gambling Trust report, 2014)

For more resources on this topic, see Greo's Evidence Centre

• The responsible gambling practices of leading online gambling operators (Greo Research Snapshot, 2021)
• Awareness of responsible gambling among patrons of casinos and racinos in Canada (Greo Research Snapshot, 2021)
• An integrated approach to safer gambling (GambleAware research report, 2021)
• A perspective on harm reduction strategies for online gambling and video gaming in adolescents (Greo Knowledge Snapshot, 2021)
• A framework for stakeholder actions to minimize harms from online gambling (Greo Knowledge Snapshot, 2020)
• Contradictions of responsible gambling in the context of rapid gambling expansion (Greo Knowledge Snapshot, 2020)
• Corporate social responsibility of gambling operators is grounded in financial interests (Greo Research Snapshot, 2020)
• The unequal effects of gambling and other sin taxes on low-income households (Greo Research Snapshot, 2019)
• Casino social contracts and geographic determinants of gambling harm (Greo Evidence Brief, 2018)
• How do gambling and other industries address cognitive decline in older adults? (Greo Evidence Brief, 2018)
• Token corporate social responsibility in Macao’s gambling industry (Greo Research Snapshot, 2017)

For more resources on this topic, see Greo's Evidence Centre

• Casino staff’s viewpoints about responsible gambling and intervening when patrons show signs of problem gambling (Greo Research Snapshot, 2022)
• Efficacy of GameSense as a responsible gambling program among US-based MGM loyalty program members (Greo Research Snapshot, 2022)
• A three-year follow-up study of MGM Resorts employees’ views of a responsible gambling program (Greo Research Snapshot, 2021)
• Casino employees’ experiences with GameSense, an onsite responsible gambling program (Greo Research Snapshot, 2020)
• Exploring how responsible gambling training programs affect gambling venue staff and players (Greo Research Snapshot, 2020)
• Trial for a repository for industry approaches to customer interaction in relation to safer gambling (Greo Report, 2020)
• The training and educational needs of responsible gambling professionals (Greo Report Snapshot, 2018)
• Conflicting role responsibilities may prevent venue staff from approaching and referring gamblers to gambling help services (Greo Research Snapshot, 2018)
• BetKnowMore Don't Gamble with Health pilot project (Greo Evaluation Report Snapshot, 2017)
• Criteria for effective staff training in responsible gambling (Greo Research Snapshot, 2016)
• Casino employees’ attitudes on and experiences with responsible gambling training (Greo Research Snapshot, 2015)

• Reframing cost-of-play information to reduce gambling spending (Greo Research Snapshot, 2022)
• Using icon arrays to communicate information about the low chance of winning in a scratch card game (Greo Research Snapshot, 2022)
• A large real-world study testing different lengths of mandatory play breaks on gambling behaviour (Greo Research Snapshot, 2021)
• Voluntary vs. mandatory responsible gambling limit-setting systems (Greo Knowledge Snapshot, 2021)
• Evidence for responsible gambling interventions and tools (Greo Research Snapshot, 2021) 
• Australian online gambling customers' patterns of use of consumer protection tools (Greo Research Snapshot, 2021)
• Exploring how players could use their online gambling data to gamble responsibly (Greo Research Snapshot, 2020)
• Responsible Gambling on regulated and unregulated online gambling websites (Greo Evidence Brief, 2019)
• Mandatory play breaks on video lottery terminals do not reduce money or time spent gambling (Greo Research Snapshot, 2019)
• An informative display with pop-up messages can help EGM players keep track of their gambling (Greo Research Snapshot, 2019)
• Do limit approaching pop-up messages work for people with financial focused self-concepts? (Greo Research Snapshot, 2019)
• Evaluation of Gamgard: A tool that identifies the risk levels of gambling games for vulnerable individuals (Greo Research Snapshot, 2018)
• How effective are current gambling harm-minimization tools? (Greo Knowledge Snapshot, 2017)
• Classification of slot machines in Ontario: Providing relevant information to players (Greo research report, 2017)
• The slot machine: What every player needs to know (Greo explainer video)

For more resources on this topic, see Greo's Evidence Centre